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FAQ

sign up & register

Which member type should I choose?
Are you looking for a (new) job or just curious about who will notice your professional skills? In this case, you will want to sign up as Talent.

If you are representing a company or a recruiter searching for new talent, you will want to sign up as a Recruiter.

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Why sign up with SharkTalent?
By signing up as Talent with SharkTalent, you can provide your targeted audience with a first impression by showcasing your talents in a video. This is your opportunity to share your skills and personality in order to get offered a job. If you sign up as a Recruiter, you are able to view videos of Talents anytime, anywhere and on any device. It is also possible to use SharkTalent as a recruitment tool (SharkTool).

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How long is my free trial period?
New registrations will be offered our standard free trial period:

 

    • 90 days for Talent
    • 30 days for Recruiters

 

Talent will receive a 90 days free trial period for Career Pro. After 90 days Talent can decide to continue with a paid subscription of Career Pro and continue to benefit from all features or Talent can decide to switch after the free trial to Career Basic, which is for free. Career Basic has less features than Career Pro.

 

Good to know

It does take maximum 24 hours till the Recruiter free trial is activated. Privacy and security are very important to us. For that reason, we do a review whether the person that registers at SharkTalent as a Recruiter is, in fact, part of a company. In the meantime, you can already create your cockpit and create the vacancies, so that you are ready to publish your vacancies when your account is upgraded.

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How can I upgrade to a paid subscription?
During or after your free trial period, you can easily switch over to a paid subscription by clicking the “New or Renew subscription” button in your Cockpit. You can select the offering that fit your needs.

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Packages & Payments

Which subscription package is best for me?

Talent
If you want to subscribe as a Talent, you can choose one of two packages:

  • Career Talent Basic
  • Career Talent Pro

 

Recruiter
If you want to subscribe as a Recruiter, you can choose one of three packages:

  • Career Lite
  • Career Plus
  • Career Premium

 

Which subscription package is best for you depends on what features you want to access on the SharkTalent platform.

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Can I get a discount and how can I pay my subscription?

After the free trial period, you will need to choose a subscription package in order to continue to make use of the features on SharkTalent. Career Basic (Talent) is for free; for all other subscription packages we charge a fee. You can pay per month, per quarter or per year. In all cases you need to pay the full amount when you sign up for your subscription package. The prices mentioned on our website are the prices per month excluding applicable taxes, such as VAT.

Talent
If you sign up as a Talent and you select Career Pro quarterly subscription, you will receive a 20% discount on the monthly price of your Career Pro subscription. You will receive a 50% discount on the monthly subscription fee if you select Career Pro annual subscription.

Recruiter
If you sign up as a Recruiter and you select a quarterly subscription, you will receive a 10% discount on the monthly price of the package you have chosen, Career Lite, Career Plus or Career Premium. You will receive a 25% discount on the monthly price if you select an annual subscription.

You can pay your membership fee through your Cockpit by credit card or by bank card.

 

Good to know

We are working together with Adyen to handle all payment requests. Adyen is a third party payment provider that enables you to pay in different ways. Depending on your country of residence, you are able to pay by credit card or by online banking.

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Can I change to a different package within my member type?
Yes, you can. You can subscribe to a different package within your member type at any time. If you choose to do so, you will be asked to pay the full amount of the new subscription package when you sign up. SharkTalent will not reimburse the subscription fee of the original package. This means that you can utilize the features of both packages until one of the packages has ended.

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The fees are in CHF, EUR and USD. Can I choose which currency I want to pay?

If you are living or located in Switzerland
No, that is not possible. If you are living or located in Switzerland, the CHF fee applies.

If you are living or located in the European Union 
No, that is not possible. If you are living or located in one of the countries of the European Union, the EUR fee applies.

If you are living or located in Australia, Canada, China, Hong Kong or the United States of America
No, that is not possible. If you are living or located in Australia, Canada, China, Hong Kong or the United States of America, the USD fee applies.

 

Good to know

It is possible that due to FX fluctuations, fees in a certain currency are not equal to corresponding fees in a different currency after applying the exchange rate. We realize this. Even though we will monitor the applicable exchange rates, we do not anticipate changing our fees on a regular basis. We take many different factors into account when we set our fees. We plan to maintain the fees for the time being. We do, however, reserve the right to change our fees at any time.

Because SharkTalent is a Swiss company, we have set our fees in CHF. For the fees in EUR and USD we have taken the fees in CHF and applied a long-term average FX rate and rounding. The long-term average exchange rates we use are:

1 EUR = 1.25 CHF and 1 USD = 1.10 CHF

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Products & Services

What is SharkTalent?
SharkTalent is an online video platform for people who want to broadcast and share their professional skills through video. Our audience is made up of people who are searching for employees.

As a Talent, you will be able to create videos of yourself, giving Recruiters an outstanding first impression of your professional skills and personality. Stop searching; let Recruiters find you.

As a Recruiter, you are able to view the videos of Talents, giving you a preview of their professional skills. It is like watching a movie trailer. Reading the description of a movie tells you something, but watching a trailer will enable you to actually decide if you want to see the movie. SharkTalent works in the same way.

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What is a Cockpit?
The Cockpit is your home base. From your Cockpit, you are able to manage all your content and interactions.

  • Talents
    In your Cockpit, you can manage your videos and all your other information. It’s the place where you show your professional skills through video so you will get noticed by Recruiters.
  • Recruiters
    In your Cockpit, you are able to engage and connect with Talents and Recruiters. Through SharkMessenger you can interact with Talents. You can also collaborate with other Recruiters (SharkConnections).

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What are SharkConnections?
Being a Recruiter, you are able to connect with other Recruiters. That connection between Recruiters is what we call a SharkConnection. As a Recruiter, you need to send a connection request to the Recruiter with whom you want to connect. The other Recruiter needs to accept your connection request to become your SharkConnection.

If you want to share information or collaborate with other Recruiters, they need to become a SharkConnection first. Having SharkConnections provides the ability to collaborate, and can help you to reach more informed and better decisions. They can play an important role if you intend to use our platform as a recruitment tool (SharkTool).

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How do I make the perfect VideoPitch?
As a Talent, your Video Pitch is the most important in your Cockpit for impressing your future employer. Show yourself in order to WOW Recruiters.

 

Good to know

Need some help? Click here to review 10 Tips and Tricks for making your Video Pitch. You can also review here elevator pitch examples. It’s free!

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How can I contact SharkTalent if I have a question?
Click here for our contact details. If you have any specific questions or concerns about our Privacy Policy, please contact us by email at privacy.questions@sharktalent.com or by post at:

SharkTalent Sàrl
Rue de l’Evole 5
2000 Neuchâtel
Switzerland

Want more information?

You can also follow us and ask your question on Social Media.

  

 

Good to know

If you are already registered on SharkTalent, you have a separate support link in your Cockpit. We will do our best to respond to you within 24 hours.

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privacy & security

Who can see my data?

As a Talent, you will want to know who can actually see your videos and other personal information that you have posted in your Cockpit.  The information provided below explains what professional data Recruiters are allowed to access.

When you don’t receive a contact request from a Recruiter or when you decline a contact request.
Subscribed Recruiters can only view your Video Pitch and your 5 Key Strengths within the SharkTalent platform. They are not able to see any other data from your Cockpit, such as your first and last name. You are able to hide your Video Pitch, if you are using a Career Pro subscription. In that case, Recruiters cannot see your Video Pitch before they have contacted you. Keep in mind that Recruiters cannot see a lot of you, which will reduce your visibility and chances for an interview substantially.

When you accept a contact request.
After accepting a contact request from a Recruiter, that Recruiter is able to see more of your data (including your first and last name), with the exception of the content in your personal documents box. The Recruiter may then share your content with other Recruiters inside the SharkTalent platform or with people that are not yet a member of SharkTalent. Non-members need to become a member (Recruiter) to see the content shared with them.

Home address, phone number and email address.
Recruiters are not able to see your home address, phone number and email address through the SharkTalent platform. You may of course provide them that information yourself.

 

Good to know

Are you a Talent? In that case you can also share your Video Pitch and other content outside the SharkTalent platform in order to get noticed and to advertise your professional skills.

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What are the SharkRules?
The SharkRules are a code of conduct that will help you understand the Do’s and Don’ts on our website.

 

Good to know

You can click here to read the SharkRules.

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Where is the SharkTalent platform hosted?
Currently, SharkTalent is hosting its services from Switzerland. In the future, we may host our services from Switzerland and/or other countries.

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What if I forgot my password or want to change my login?
If you forgot your password, you can reset it by clicking the I forgot my password link on the sign-in screen. A link to reset your password will be sent to the email address you provided.

 

Good to know

Your sign in (username) is the same as your email address. When you want to change your email address, please send a request to email.change.request@sharktalent.com with the following details:

 

  1. Your first name(s)
  2. Your last name
  3. Your phone number(s)

 

We will do our best to contact you within 24 hours after receiving your request. Please note that we will ask you some security questions in order to ensure that the account belongs to you. We do this because we care about privacy and security.

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Networking

We work together with great companies where you can be a part of.

  • Lycee JP
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  • http://e-gestion.ch
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  • WebExpert Neuchâtel
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  • Red X
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  • DigiPrint
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  • smart service solutions
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  • NCH Software
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  • Garage Dimab BMW
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